FAQ
Answers to the questions we are asked most often. If you cannot find what you need, please get in touch through our contact page.
What is Ay Ay Darling London?
Ay Ay Darling London is a UK fashion brand founded by two cousins who share a name and a lifelong love of fashion. We make women's illustrated portrait T-shirts, designed with refined simplicity. Each tee carries our hand-drawn portrait, in monochrome or framed by a blush, noir or terracotta colour block, and is finished with a leather crown label at the sleeve. Our motto is: a little art, a lot of character.
Which size should I choose?
Our T-shirts follow standard UK women's sizing, from XS (UK 6) to XL (UK 20 to 22). The size guide lists bust, waist and hip measurements for every size. If you are between sizes, choose the larger size for a more relaxed fit.
How much is UK delivery and how long does it take?
UK standard delivery costs £4.99 and usually takes 2 to 4 working days after dispatch. Standard delivery is free on UK orders of £50 or more. UK express delivery costs £6.99 and usually takes 1 to 2 working days after dispatch. We aim to dispatch orders within 1 to 3 working days.
Do you deliver outside the UK?
Yes. Delivery to the European Union costs £14.99 and usually takes 5 to 10 working days after dispatch. Delivery to the rest of the world, for the countries shown at checkout, costs £23.99 and usually takes 7 to 14 working days. Import duties and taxes charged by the destination country are paid by the recipient.
Can I return my order?
Yes. You can return items for any reason within 14 days of receiving them, as long as they are unworn, unwashed and still have their labels attached. Email ayaydarling@gmail.com with your order number to start a return. Return postage is paid by the customer unless the item is faulty or incorrect, and refunds are made to the original payment method within 14 days of us receiving the return.
Do you offer exchanges?
We do not offer direct exchanges at the moment. If you need a different size or colour, return the item for a refund and place a new order.
How do I care for my T-shirt?
Follow the care label inside the garment. As a general rule for printed T-shirts, wash inside out on a cool cycle and avoid ironing directly over the print.
How can I contact you?
Email us at ayaydarling@gmail.com or use the form on our contact page and we will reply as soon as we can.